FAQ

Look for the Bell & Gossett name tag. This can be found on the pumping assembly (front end of the pump); in the case that the pump is set on a base (e1510, eVSX, eHSC) the plate is on the base of the pump. On it is the serial #.

YES for circulators and e60 Series, NO for the commercial pumps with ANSI flanges.

NO

It depends on the model number.

See service request form.

This time frame can vary. Inclement weather and holidays can add lead time to orders.

Balance triple duty valve, trim impeller, or use VFD to lock in correct performance.

Get the casting number from the volute; we can cross reference that to the finished part number and determine the pump model from that info.

Yes, they are low lead.

E-commerce site is for stock items only. Please contact Customer Service for custom built-to-order pumps.

For the current schedule of classes offered by Dawson Co. & LRSH, see the Training page.

If you are interested in signing up for Dawson Co. classes, please contact Nick Ekdahl at nekdahl@dawsonco.com or Crystal Olguin at colguin@dawsonco.com.

Contact Customer Service first for assistance with contacting the correct Sales Rep.

Most of our vendors have expediting programs; contact Customer Service for assistance.

Contact Customer Service for assistance in issuing an RGA or scheduling a service call. What is required will depend on what type of equipment is involved. Defective product can be shipped back to our warehouse in Pomona for inspection and warranty determination (1681 W. Second St Pomona, CA 91766).