Pumps & Accessories, Tanks, Heat Exchangers


What information do I need to size a new pump?

The best way to ensure a correctly-sized pump is to figure out the gallon per minute (GPM) you require and how much resistive force (TDH) that must be overcome to get the desired flow.

Customer Service


Who is the primary contact for Customer Service?

Contact info for customer service:

General sales questions:



Madaleine Baiza- Customer Service Manager - 626-797-9710 ext. 120 mbaiza@dawsonco.com

Who is the primary contact for e-commerce issues and concerns?

Contact info for e-commerce issues and concerns:


Crystal Olguin - Executive Admin/Marketing - ext. 121

Service & Maintenance


How do I request service?



How do I establish credit and what payment options are available if I do not have an open account with Dawson Co.?

Business Development Group


How do I get a Lunch & Learn at my place of business?

Call Manny at 626-429-9305 and they will be happy to schedule a Lunch & Learn with your team.


What is Dawson Co.’s warranty and return policy?
See some of our vendor warranties linked below. If you need warranty on a certain product line, please call Dawson Co. Customer Service for assistance. OPN - Warranty - Xylem OPN - Warranty - Metraflex

Learn more about the Dawson Company Difference.

Speak with a Business Development Group or Facilities Support Group representative today.